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Please feel free to contact us using the contact for below if you have any questions. Alternatively, you can reach us via email at info@theultimatecustomcarpet.com.au

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FREQUENTLY ASKED QUESTIONS

We aim to process and ship orders promptly. Upon confirmation, production and handling usually take 1-2 business days. Delivery times vary by location; you can anticipate receiving your order within 8-10 business days.

Certainly! We offer complimentary worldwide shipping on all orders. Regardless of your location, your order will be delivered to you at no extra charge.

Certainly! We offer order tracking for all purchases. Once your order has been dispatched, you’ll receive an email containing a tracking number. You can use this number to monitor the progress of your shipment.

Our goal is your satisfaction with your purchase. If you’re not happy with the car mats you received, please contact our customer support within 14 days of delivery for assistance with the return process. We offer refunds or exchanges to ensure your complete satisfaction.
We aim to process orders promptly. If you need to cancel or modify your order, please reach out to our customer support team as soon as possible. While we cannot guarantee changes once an order is processed, we will make every effort to accommodate your request.

The Ultimate Custom Carpet

Using 3D Scanning technology we provide custom fitted car mats made with high quality materials. Protecting your vehicles value by keeping it in good condition.

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