Shipping & Delivery

We proudly ship to nearly every country worldwide and provide free shipping for most items in our store. However, certain remote islands are inaccessible to our couriers.

What should I do if my product arrived damaged?
If your product arrived damaged, please reach out to us immediately with your order number and a photo showing the damage. We will investigate the issue promptly and arrange for either a refund or a replacement to be issued to you.

What is your policy regarding cancellations?
If you wish to cancel an order, please inform us immediately. Once an order has been processed, it cannot be cancelled.

How can I track my orders?
Upon shipment, you will receive an email containing a tracking link. Please allow 48-72 hours for the link to update and display information. Note that while tracking links may not immediately update, rest assured your package is en route after leaving our warehouse.

What is the expected delivery time?
Our Floor Car Mats are custom-made to fit your vehicle specifications. The production typically takes 1-2 working days. Once shipped, please allow 8-10 days for delivery. Rest assured, all orders come with tracking, and you will receive your tracking number via email as soon as it becomes available.

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FREQUENTLY ASKED QUESTIONS

We aim to process and ship orders promptly. Upon confirmation, production and handling usually take 1-2 business days. Delivery times vary by location; you can anticipate receiving your order within 8-10 business days.

Certainly! We offer complimentary worldwide shipping on all orders. Regardless of your location, your order will be delivered to you at no extra charge.

Certainly! We offer order tracking for all purchases. Once your order has been dispatched, you’ll receive an email containing a tracking number. You can use this number to monitor the progress of your shipment.

Our goal is your satisfaction with your purchase. If you’re not happy with the car mats you received, please contact our customer support within 14 days of delivery for assistance with the return process. We offer refunds or exchanges to ensure your complete satisfaction.
We aim to process orders promptly. If you need to cancel or modify your order, please reach out to our customer support team as soon as possible. While we cannot guarantee changes once an order is processed, we will make every effort to accommodate your request.

The Ultimate Custom Carpet

Using 3D Scanning technology we provide custom fitted car mats made with high quality materials. Protecting your vehicles value by keeping it in good condition.

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